Thank you for choosing Lead the Fashion LLC as your fashion choice. We are committed to ensuring that you are completely satisfied with every piece of women’s clothing you purchase. If you need to return or refund an item, we offer the following policy:
Return Terms:
Return Time Limit: You can request a return within 30 days from the date you received the item.
Item Condition: Items must be returned unworn, unwashed, with original tags and packaging, and without any signs of damage or wear.
Return Proof: Please provide proof of purchase.
Non-Returnable Items:
Items purchased as part of any discount or promotion.
Items that have been worn or washed.
Return Process:
Contact Customer Service: Please contact us at alexapenton@leadthefashionstore.com or +1 478-226-7884 with your order information and the reason for your return.
Obtaining a Return Authorization: Customer Service will provide a Return Authorization after verifying the information.
Return Mailing: You are responsible for the return mailing costs. We recommend using a tracked mailing method to ensure the safe delivery of the returned item.
Refund:
Refund method: Once the returned product is received and checked to meet the return conditions, we will process a refund for you through the original payment method within 7 working days.
Postage refund: If the reason for the return is product quality issues, the relevant postage will be borne by us.
Our goal is to provide a transparent and fair return and refund process to ensure that you have a pleasant shopping experience. If you have any questions, please feel free to contact us.